Our Services


No two programs are alike. Unforgettable experiences begin with meticulous planning. From the first contact, to the design, to the execution, EPIC DMC customizes every facet of your program. Discover why our services are as different as the clients we serve.


 Ground transportation & logistics

EPIC provides ground transportation services with a fleet of more than 120 GPS equipped late model vehicles (SUV’s, Minivans and Motor Coaches). We always stay on the cutting edge when it comes to safety, operation, and communication. Your attendees will be met right outside the secured arrival halls by our 24/7 bilingual staff. Additionally, EPIC has passenger insurance of $5,000,000.00 USD, which is the highest national coverage as a ground operator (in Mexico).

    Our services also include:

  • shuttle service, event transfers, ground transportation for circuits, program logistics, staffing, multilingual guides and rental of communication devices
 Hotels, Travel & Benefits
Let our EPIC relationships work for you. We enjoy strong partner relationships in every aspect of what is needed for a successful program. Our connections promise you the finest and extensive hotel selections, benefits in logistics and hospitality services.

  • Preferential hotel group rates
  • Site inspection rates
  • Purchase of airline tickets and travel arrangement services worldwide through our own IATA code
 Special Events & Production
What is the special that makes a special event? At EPIC the answer is bold originality based on a real understanding of our clients’ needs. We specialize in handling:

  • On property / off-site events, meetings, conventions and exhibitions, product launches, dine around coordination, comprehensive event design, themed events, décor, AV, staging, photography & videographer services, event material, logos, banners, venue selection, entertainment, catering, Tap Snap, assistance with customs for shipments.
 Customized Programs

Just as unique as your program are our destinations. Authentic cultural activities and fun excursions is what we craft. It is EPIC´s local knowledge that allows us to take your clients beyond the ordinary and expected. Tours that connect with the native people and places that make each destination unique; these are typically the most lasting and sharable moments of a trip.

  • Private excursions, maritime outings, cultural experiences, golf tournaments, spousal / companion activities, exclusive kids programs, hospitality desk with on-the-spot tour booking, accessible programs for attendees with disabilities, tours via helicopter/private plane or boats, animal encounters, team building, hands on cooking classes, guided circuits throughout regions of Mexico, tour sign-up webpage
 CSR – Corporate Social Responsibility

At EPIC we believe that we all have a responsibility to positively impact the communities we live in. For months now EPIC has been supporting a Mayan school in a rural area along the Riviera Maya. Having participated ourselves in annual projects like beach cleaning, distribution of cloths and gifts for the holidays at orphanages/retirement homes and school renovation programs, the intangible benefits of giving back and impact gained by offering support to those less fortunate are priceless.

Working closely with you, we can design programs that support local organizations, strengthen communities, protect the environment, and create sustainable opportunities. Besides personal satisfaction, it is a great tool for team building and independent problem solving, and helps to develop a healthy sense of self-worth in accomplishing something grand.

  • Bike building, school/orphanage/retirement home renovation, beach / landscape cleanup, playground construction, planting a park, animal conservation
 Hospitality Desk, Websites & Staffing

EPIC strives to make your life as easy as possible; before, during and after the program.

We offer the design of personalized links / websites to meet the needs of your program (i.e. online registration, reservations of transfers, tours, spa, meal choices and more). Furthermore we can:

  • Link the site to your homepage, or direct your attendees to our website, create customizable question and answer fields, set up live reporting, we can offer secure data and financial collection, immediate confirmation emails, surveys and evaluations

Whilst on-site, consider EPIC to be an extension of you. At the hospitality desk we do:
Registration, transfer arrangements, on-site tour bookings, reservations of any sort, luggage coordination, meal choices, flight confirmations and handle any types of inquiries

More of our services

  Coordination of special events (on & off property)   Meet & greet at the airport
  Preferential hotel rates   Hotel selection / contract negotiation
  Purchasing of airline tickets   Circuits throughout the country
  Pre & post programs   Multilingual guides
  Exclusively crafted kids activities  Staffing
  Personalized link / website design for groups   Audiovisual
  Design of banner, logos & event material   Amenities & corporate give-aways
  Community services/projects   Meetings, conventions & exhibitions
  Spousal & companion programs   Accessible travel for attendees with disabilities
  Team building
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